HeyDude Shipping Policy
Order Processing Timeline
HeyDude processes most orders within 1-3 business days after payment confirmation. Please be aware that processing may take longer during major holidays or special promotional events.
Shipping Duration and Delivery Estimates
Once your order departs our facility, transit typically requires 7 to 12 business days. Overall delivery should complete within 14 days. Delivery times are estimates and can vary based on destination, customs, carrier operations, and unexpected delays such as severe weather or national holidays.
Shipping Fees
Shipping charges are calculated based on your order specifics and displayed at checkout before finalizing your purchase.
Tracking Your Shipment
When your order ships, HeyDude will email you tracking details. Please allow some time for tracking updates to appear in carrier systems after shipment notification.
Order Cancellation Policy
You may cancel your order within 12 hours of purchase. If you wish to cancel, please contact HeyDude promptly before your order begins processing.
Returns and Refunds
- Returns are accepted within 14 days after package delivery.
- Customers are responsible for return shipping costs except when items arrive damaged, defective, or incorrect.
- Refunds are processed within 5-10 business days after HeyDude receives and inspects the returned item.
Additional Information
Delivery timelines are estimates and may be affected by external factors beyond HeyDude’s control, including customs holds, transit disruptions, or weather conditions.
Contact HeyDude
If you have any questions about your order or our shipping policy, please contact us at obuvdavid@gmail.com. We’re committed to providing a smooth shopping experience and timely assistance.